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Methods to Resolve QuickBooks POS Socket Error 10060


QUICKBOOKS POS Socket Error 10060 is often faced by QUICKBOOKS users. This snag shows up while using a credit or debit card for making payments. Relevant information related to the card is processed after you swipe the card in the system. The connection must be seamless. This error can also be triggered due to a weak internet connection.


QuickBooks Error message 10060 Image

In this post, we are going to discuss the QuickBooks error code 10060 including its causes and the best troubleshooting methods.

Causes QuickBooks POS Socket Error 10060

There are several factors that affect POS working. Primary causes are listed below:

  • A firewall or some security Software in the background is blocking the network.

  • EFT Server program facing issues.

  • Poor internet or socket is not attached properly.

  • Some matter is associated with the server.


How to Rectify QUICKBOOKS ‘POS Socket Error 10060’?

So, our train finally arrived at your station! Follow the viable walkthrough mentioned below to find an apt resolution to the QUICKBOOKS Socket error 10060.

Solution 1: Disconnected Socket

It is imperative that you connect the socket properly. This can be one of the principal reasons inciting QUICKBOOKS POS Socket Error 10060. When you verify that it is connected properly, see if the error got sorted out. If not, proceed to the following solution.


Solution 2: Network Connection blocked by some Firewall/Security Software

  • Sometimes, a firewall can recognize the connection made by QUICKBOOKS as a potential threat.

  • Under such circumstances, the network connection may be blocked by a firewall or some security software.

  • Terminate all security software on the system which includes the Windows firewall.

  • Attempt authenticating the transaction another time.

  • If the transaction has been authenticated and no errors appear on the screen, the issue has been fixed successfully.

  • You can add ports that QUICKBOOKS requires as exceptions for firewall and subsequently turn them on.

If this resolves the issue, well and good. If not, proceed to the next solution.


Solution 3: Issues with the EFT Server

The EFT server program is employed for connecting and authenticating the transaction.

Take aid of the steps given below:

  • Access QUICKBOOKS POS

  • Go to ‘Tools’ from the ‘menu’ option and then go to ‘User Information.’

  • The WS-EFT Server won’t be included due to which the transaction doesn’t get authentication.

  • Select ‘check all the settings’ in the user information window.

  • Provide an appropriate server for authenticating the transaction.

  • Now, try the transaction once again. Your error should be resolved this time.

  • Reboot your computer and start using QUICKBOOKS POS as usual.


Solution 4: Create a new data file

  • Navigate to the ‘File menu.’

  • Choose the ‘Company Data’ option.

  • Click on ‘New.’

  • Provide the Text in the fields and give a unique name to this new file.

  • Click on ‘Browse’ from the ‘Edit’ menu.

  • Select ‘Preferences.’

  • Choose the ‘Company’ option.

  • Select the ‘Merchant Service’ and then provide the details asked.

  • Hit on ‘Save.’

  • Now, reach the ‘Tools’ menu and then proceed to ‘User Information.’

  • You now need to open POS and then again use your debit/credit card. Check if the issue got resolved.


We hope that this article provided you with detailed insight into the causes and necessary measures to fix the Socket Error 10060 in QUICKBOOKS Point of Sale.

In case you face any impediments while implementing the methods mentioned above, get in touch with our QuickBooks Point of Sale Support Team via helpline at 1-800-615-2347, which is always here to help you. We provide you with unmatched support and address all your related queries. Our vision is to provide seamless and indomitable support to our clients.

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