Are you finding difficulty in sending emails through QuickBooks? QuickBooks facilitates your best service to maintain a business account and email, but this accounting software is very Buggy and full of errors. Sometimes a user can experience difficulty sending or receiving emails to the QuickBooks software. It is an unusual disclosure between the application and the email server, which bans your connection for a while. Although it is a very easy and fixable problem, it is very easy and fixable.
You can read this article completely to get all the details about the QuickBooks couldn’t Connect to Email Server error, and you can also see the best possible outcome that can help you fix the problem.
Error Message
Users can get several messages related to QuickBooks email server disconnection. A few of the most prominent messages are:
Couldn't connect to the email server; we were unable to connect to the email server for your email provider.
QuickBooks was unable to send you for the following reasons:
You are not connected to the internet, or the Firewall is blocking the connection.
Your email server setting is incorrect.
You entered an incorrect email address or password.
Below this information, you will get an option to Retry or change the password that gives you an opportunity to enter a password, or you can reset your complete password setting. Still, if that doesn't fix your problem, you can follow these simplest methods.
The Method Helps to Fix the Email Server Disconnection Error.
Method 1: Application Update
Most of the time, this older version application does not respond quickly after the release of the latest version, so always ensure that you have the current version of the QuickBooks desktop to run the application smoothly and without any problems. You can use these steps to update the application
Right-click on the application to check the running version of your system.
Now open the web browser and visit the official Intuit page.
There you will find the latest version of the QuickBooks software.
Now, you must download the application in the default location and install QuickBooks.
Or, You can also open the current application and look for updates if there is any new update you can directly download it from the QuickBooks application only. After downloading that application, the system will automatically install the updates on the previous version. It is the quickest method you can imply.
Note: For a better experience, always restart your system after completing the installation.
Method 2: Mail Preference Setting Verification
Sometimes the changes in the setting of mail preference can block the receiving and send of mail through other applications. You can Either reset the preferences or follow these steps.
Open the QuickBooks application and choose the Edit option and the top menu.
Go to the Preferences
On the left side, you will see an option Send Forms.
After that, you must select the email account you want to set as My Preferences for sending and receiving mail.
After setting up preferences, you must open SMTP server details in the same window. After that, set up the server name and Port in the email setting.
Method 3: Internet Explorer Factory Reset
You may have changed the setting of Internet Explorer that disallows the mail server to connect with QuickBooks.
Open the browser and click on the tool menu.
Select the internet options from that bar.
A small window will open in which you have to select an advanced setting.
Below the screen, you will see an option to restore advanced settings.
Press that option; it will automatically restore the setting of Internet Explorer, and then once the process is complete, press Apply and OK.
Important Information: before practicing any of these methods, make sure that you are entering a valid password for your email ID. Also, verify that the internet connection is properly working.
Conclusion
Most probably, these methods can easily fix your mail server error. If the email server is not connecting, you can talk to our professionals. We have a team of the best engineers who will personally guide you with the error resolution. You can contact with QuickBooks support team at the toll-free number +1-800-615-2347 or you can also send us a mail at info@axpertadvisors.com.