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How to Resolve Quickbooks Error 15103?

When updating the QuickBooks app or the payroll function, there are sometimes problems and errors. One of these common errors is the QuickBooks error 15103, which makes it impossible for the user to do an update. The error usually happens when a file is broken or corrupted, but there are other things that could cause it. This blog is for you if you've seen this error and can't figure out how to fix it. Here, you'll find detailed information about the error, including when it happens, where it comes from, and how to get rid of it completely.

A Brief Review of Quickbooks Error 15103

When a user downloads the payroll update for QuickBooks Desktop or the QB Desktop update, error code 15103 appears. One of the many factors causing this problem is incorrect configuration. Users who encounter this issue are unable to use the updated features' better features. This error makes it difficult to download, update, install, or uninstall software. This error also occurs in multi-user mode due to restrictions on user access to the company file.

Potential Causes of QuickBooks Update Error 15103

The potential causes of QuickBooks error code 15103 are as follows:

  • You must do a reconfiguration because Microsoft Internet Explorer is not set up properly.

  • The digital signature of the file cannot be verified by QuickBooks.

  • Either QuickBooks is not installed properly, or the installation files are broken or corrupted.

  • Windows registry problems may potentially be to blame for error 15103.

  • QuickBooks has acquired a virus or other malware infection.

  • There are several crucial Windows files that are damaged or corrupt.

  • The current version of QuickBooks may not work with your Windows OS since it is out of date.

  • The update error can potentially result from a problematic QuickBooks installation.

  • Incorrect network connectivity may result in QuickBooks Desktop error 15103.

  • Applications are incompatible due to the PC's improper time and date settings.

  • The app's ability to connect to the internet may be restricted by firewall settings.

Methods to Fix QuickBooks Desktop Error 15103


The methods provided here can be used to quickly fix the QuickBooks error code 15103:


Method 1: Start the QuickBooks Reboot.bat File as Windows Admin


Run reboot.bat file

To fix QuickBooks error 15103, you must run the reboot.bat file while logged in as an admin.

  • Right-click on the QB icon to open the Properties menu, then choose the Open File Location option.

  • In the search box, type reboot or reboot bat, and then right-click the file to choose the Run as Admin option.

  • To relaunch QuickBooks and assess the problem code's status, click Ok and restart your computer.

Method 2: Update QuickBooks Desktop by downloading the most recent updates.

  • To address any issues and bugs that could be generating the QuickBooks update error 15103, you must update QuickBooks to the most recent version.

  • To access QuickBooks' components, visit the QuickBooks Folder by selecting it from the Program Data option on the C drive.

  • Open QuickBooks Desktop and choose Update QuickBooks Desktop from the QuickBooks Help menu.

  • Choose to Get Updates when you click Reset Update on the Update Now tab.

  • Allow the downloads to finish, then restart QuickBooks and choose Apply Now to install the most recent updates.

Method 3: Launch the QuickBooks Tool Hub Utility to Resolve the Problems with the Application

  • Launch the QuickBooks Tool Hub to use its various tools and address application-related issues.

  • The QuickBooks Tool Hub software can be installed by downloading the QuickBooksToolHub.exe file and following the on-screen steps.

  • For the Quick Fix my Program tool to be activated and a repair to be performed, open the QuickBooks Tool Hub and select the Program Problems tab.

  • Check to see if the error code has been repaired, and if not, pick the QuickBooks File Doctor utility from the Company File Issues page.

  • To fix file and network problems, navigate to your company file and choose the Check your File and Network option.

  • To finish the repair procedure and fix the QuickBooks Desktop error 15103, click Continue and enter your admin password.

Method 4: Using the Run window, select the Windows Safe Mode option.


Safe mode

  • By turning on the selective startup mode, you should reinstall QuickBooks to fix the issue.

  • To launch the Run window, press Windows + R, then type MSConfig to launch the command.

  • Selective Startup should be checked from the General tab while Load System Services should be unchecked.

  • To run QuickBooks again and determine the status of the error, click OK and reboot your computer.

  • And finally, restart your computer in Normal Startup Mode.

Method 5: Install and Apply the Intuit Digital Signature Certificate.


  • To fix QuickBooks error code 15103, install the digital signature certificate.

  • Choose your current QB version from the Program Files tab on the C drive, then type QBW32.exe.

  • To get the Digital Signature tab, right-click the QBW32.exe file and choose Properties.

  • Choose Intuit from the list of programs, then click View Certificate to install it.


  • To complete the installation of the digital signature, choose the Install Certificate option and press Next.


Install certificate
Install certificate

  • To restart your PC, click Finish and wait for the import procedure to finish. Redownload the update to fix the 15103 QuickBooks update error.


Final Words

The payroll function of QuickBooks frequently experiences errors when being updated. By doing certain effective measures, it is simple to resolve the QuickBooks error 15103. If the error code doesn't go away after trying the options listed above, you might need more complex troubleshooting. To fix the issue, you can contact our QuickBooks Error Support team of specialists by calling us at +1-800-615-2347.

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Mary Jones
Mary Jones
Jun 05, 2023

Facing QuickBooks Errors? To receive immediate assistance, contact Quickbooks Data Service Solutions at +1-(855)-955-1942. Our team of professionals will assist you on fixing QuickBooks Error 6177, 0 and other QuickBooks-related issues.

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