QuickBooks Error 15101 is a common error that often appears while updating the software. Another condition that triggers this issue is if your digital signature certificate is not appropriately applied. Further, in this blog post, we will explore the possible causes and solutions of this QuickBooks error code 15101.
In case you want a certified technician to perform the troubleshooting for you and we will immediately connect you to one of our experts.
QuickBooks Error Code 15101 - Causes
You are not using Internet Explorer as your default browser.
Internet access is interrupted.
The digital signature document of QuickBooks is missing.
Some previous updates are causing this error.
Some third-party applications is not letting you update QuickBooks.
QuickBooks Error Code 15101 – Solutions
Following are the quick solutions in order to troubleshoot the QuickBooks error message 15101:
Solution 1: Run the QuickBooks Reboot.bat file
Shut down the QuickBooks Desktop program.
Open the QuickBooks file by selecting Properties from the context menu of the right-clicked QuickBooks icon.
Right-click the Reboot.bat file and choose "Run as Administrator" from the context menu that appears.
You'll see QuickBooks files scrolling in a command prompt window on your screen.
Make sure you don't manually close the command prompt window. For example, ' After fixing QuickBooks services, the Reboot.bat file will immediately shut down.
Restart QuickBooks and try again to process payroll.
Solution 2: Make Internet Explorer your default web browser
Click on the gear icon on the upper-right corner of Internet Explorer to bring up the settings menu.
Click on Internet Options from the drop-down menu in the upper-right corner.
Then click on the Make Default button under Programs.
To save the changes, press the OK button.
Solution 3: Run QuickBooks in Safe Mode to reinstall the application
In some instances, third-party software prevents Payroll or QuickBooks updates from being downloaded. Consequently, you must attempt to run your system in safe mode, which guarantees that only the most critical Windows apps are running while the download is being completed.
You must restart windows with the F8 key pressed repeatedly.
Windows will now show the Safe Boot choices. Select Safe Mode from the menu and click Enter.
Safe mode has now been activated in Windows.
To access the Run window, press Windows + R simultaneously.
Using the Enter key, enter the command appwiz.cpl.
You may remove QuickBooks Desktop from Windows by double-clicking it from the installed applications list and following the on-screen instructions.
Finally, download the QuickBooks setup file from the product download page.
After downloading the file, just double-click it to begin the installation process.
Re-run the QuickBooks payroll update once you've finished the product registration procedure.
Solution 4: Delete All of the Previous Updates and Restart the System
QuickBooks error 15101 might occur if a prior update is only partly downloaded while the new updates are being downloaded. If you find yourself in this situation, you must follow the instructions outlined below:
First, go to the Help menu in QuickBooks Desktop.
Then, select Update QuickBooks Desktop from the drop-down menu that appears.
Go to the Update Now tab and click the Reset Update checkbox followed by the Get Updates button to get the latest updates.
Close and reopen QuickBooks when the download is complete.
Select Update QuickBooks Desktop from the Help menu.
Under the Overview tab, click the Update Now button.
Conclusion:
The troubleshooting techniques outlined in this post will help you fix QuickBooks Error 15101 without difficulty. Once the error is fixed, you should switch the safe mode back to regular mode. However, if the same issue still persists even after following the methods as mentioned, call our QuickBooks error support number i.e., 1-800-615-2347 for quick and precise solutions.