There can be multiple reasons beyond the error code 15101, also known as run time error. However, all the errors need to rectify immediately. And try to solve the issue of error code 15101 as earliest as possible because it can create problems in the future.
You may see the following error message on your desktop screen:
If there are several features on one side, then don’t forget that another side has covered total errors. This error hinders your work and sometimes poses a threat to your financial data. And the QuickBooks error code 15101 is among those errors that users encounter when upgrading their software.
The meaning of QuickBooks error 15101
When you try to update payroll or QuickBooks itself, at that time, QuickBooks error code 15101 appears on the screen, which shows that QuickBooks cannot update. It refers to the occurrence of connectivity failure at both the times when there is an inability of internet connectivity, and QuickBooks is not able to access secured websites.
Causes behind to QuickBooks payroll error 15101
This issue might occur when the digital signature certificate is uninstalled
When Internet settings in not In proper format
It also pops up on the screen when the QBWebconnector.exe program is not working properly
When the internal explorer settings are unacceptable
There are the ways by which you can fix QuickBooks Update Error 15101
Following are the DIY methods you can apply to troubleshoot the QuickBooks error code 15101:
Method 1: Install Digital Signature Certificate
First, you have to download and install a digital signature certificate in your system.
Then, Search and find the ‘QBW32.exe file’ (It should be located in ‘C:\Program File\Intuit\QuickBooks).’
The users of Windows 7 can go to the ‘Windows Search’ option.
Tap ‘More Results’ in windows search.
On another screen, tap on the ‘Computer’ icon.
In the search box, type ‘QBW32.EXE’, which has an application type.
After that, press right-clicks on ‘QBW32.exe’ and select ‘Properties.’
Now Select the ‘Digital Signature’ tab and make sure you have chosen Intuit Inc. from the signature list.
Now Tap on ‘Details.’
After that, choose ‘View certificate’ in the digital signature details window.
Now Go to ‘Certificate Window’ and select ‘Install Certificate.’
Tap ‘Next’ until you get a dialog box with the ‘Finish’ option.
Press a click on the ‘Finish’ option.
Now restart your computer.
Then Open QuickBooks.
So finally, Download the update one again.
Method 2: Run reboot.bat files
Running reboot.bat files may enable you to re-register. DLL, OCX, and other product files in Windows.
At the initial step, you have to Close the QuickBooks application.
After that, Right-click on the QuickBooks icon and select Properties.
Then, Go to the Shortcut tab and select Open File Location.
Now, Find a reboot.bat or reboot file from the list on your screen.
Done with the above four steps, right-click on reboot.bat (file) and select Run as administrator.
Press on the Click Yes to get user account permission. A CMD (black) window will open and display a different file scrolling.
Finally, restart your computer, Open QuickBooks Desktop and click Install to download the latest updates.
Method 3: Check Internet Explorer Settings
First, Open the Run window by clicking the Windows and R keys on the keyboard and type inetcpl.CPL on the open box and click OK.
In the second step, select the General tab, click on Delete, and select Temporary Internet Files and Website Files.
So now done with the above two, so delete again.
Now select the Connections tab and click on LAN settings.
After all, Detect settings and press OK.
Finally, go to the advanced tab, scroll down to the security section, and check if TLS 1.2 is checked and TLS 1.0 and TLS 1.1 are unchecked.
Method4: Uninstall and Reinstall QuickBooks Desktop
Uninstall and reinstall QuickBooks by applying the Clean Install tool.
Method 5: Use Safe mode
Important Note: When you stay in a safe mode, Windows operating systems have the lowest number of drivers needed to work.
Suppose you are using Windows and attached to the Internet with a high-speed link. You could be able to restart the system in the safe mode setting with networking mode.
Restart the system after that
After selecting ‘Safe Mode with Networking,’ Choose which operating system you need to use to restart.
Now Tap on the ‘Enter’ key.
At the immediate to select a ‘login,’ now choose the ‘System Administrator’, which will provide you access to all computer programs.
Now Enter the ‘Administrator password.’
After that, Choose the ‘Yes’ option when working in a safe mode setting.
Next, Open your QuickBooks and attempt the task one more time which failed.
Finally, Restart the system; after that done.
Winding Up!
In this article, we have mentioned how the error cause problems for you in the future, either due to lower internet connectivity or because the QuickBooks is not updated correctly. So above, we mentioned the methods for the solution which will help you fix the QuickBooks error code 15101.
Please read the above methods carefully and work on that. If you find any future issues, don’t hesitate to contact at 1-800-615-2347 limited. Our QuickBooks error support team of experts helps you solve your problem by giving them their availability 24 hours. So, feel free to call us as we are here for you.
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